If your therapist cannot be reached by phone and you are in need of immediate or after hours assistance, 888-NYC-WELL (888-692-9355) is a free, confidential help line for New York City residents. You can call 24 hours a day/7 days a week. The National Suicide Prevention Lifeline is 1-800-273-8255. In the event of an emergency, please call 9-1-1.