FAQ
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Who do you work with?
We work with college students, young adults, and anyone navigating life transitions, identity, anxiety, relationships, and more. We specialize in working with NYU students and have particular expertise with Aetna Student Health insurance. We welcome clients of all backgrounds, and our team is LGBTQ+ affirming, culturally responsive, and trauma-informed.
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Do you accept insurance?
We are out-of-network providers. Students with Aetna Student Health insurance pay $0–$25 per session depending on their individual benefits. ThirdSpace handles all claims submissions directly on your behalf, you just show up for therapy.
For clients with other insurance plans, we provide out-of-network care and can submit claims on your behalf. For clients who prefer not to use insurance, we offer cash pay at $200-$250 per session.
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What if I’m not sure about starting therapy?
We offer a free 15-minute consultation to help you get a sense of who we are and whether we’d be a good fit. There’s no pressure, just a chance to ask questions and explore your options.
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I'm a student with Aetna Student Health insurance. How does that work at ThirdSpace?
Students with active Aetna Student Health insurance pay between $0 and $25 per session at ThirdSpace, depending on your individual benefits. Aetna Student Health is replacing Wellfleet as the NYU student health insurance plan effective August 21, 2026. We handle all claims submissions directly, no paperwork required from you. You can verify your coverage anytime through the Aetna Health app.
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Does ThirdSpace accept Aetna Student Health?
Yes. ThirdSpace Psychotherapy accepts Aetna Student Health as an out-of-network provider. We submit claims on your behalf and most students pay $0–$25 per session. Aetna Student Health is the new NYU student health insurance plan effective August 21, 2026, replacing Wellfleet.
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Is ThirdSpace near NYU?
Yes. Our office is located at 1123 Broadway in the Flatiron District, approximately a 10-minute walk from NYU's Washington Square campus. We also offer virtual therapy across New York State.
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Do I have to deal with insurance paperwork?
No. Whether you have Aetna Student Health or another out-of-network plan, we handle all claims submissions directly. You just show up to your sessions.
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Where are you located?
Our office is located in The Townsend Building (1123 Broadway) right next to Madison Square Park. This is within walking distance of NYU’s main campus in Manhattan.
We also offer virtual therapy across New York, Florida, Georgia, Virginia, Massachusetts, and Maine. -
How do I schedule an appointment?
Click the “Schedule a Consultation” button anywhere on the site to get started. You’ll choose the therapist you'd like to meet with, answer a few quick questions, and select a consultation time that works for you.
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What can I expect in the first session?
Your first full session will be a chance to talk more deeply about what brings you in and what you're hoping for from therapy. Your therapist will guide the conversation and help you feel comfortable — there's no need to prepare anything.
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How often will I come to therapy?
Most clients come once a week. Some people may come more or less often depending on their goals and availability — your therapist will collaborate with you to find what works best.
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Do you work with high-risk or crisis clients?
We are not a crisis center and may not be the right fit for clients experiencing active suicidality, psychosis, or severe symptoms that require more intensive support. If you're in crisis, please call 988 or visit your nearest emergency room.
If you’re an NYU student, NYU offers a Wellness Exchange Crisis Hotline exclusively for NYU students 212-443-9999. -
What’s the meaning behind the name “ThirdSpace”?
A third space is a concept from sociology — a space outside of home and work where connection and growth happen. In therapy, we think of the third space as the unique relationship between therapist and client: a collaborative, creative space for reflection and change.