FAQ
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Who do you work with?
We work with a wide range of clients including New York State employees, teachers, CUNY faculty and staff, MTA workers, and other NYSHIP Empire Plan members, as well as students with Wellfleet Student Insurance navigating life transitions, identity, anxiety, relationships, and more. We welcome clients of all backgrounds, and our team is LGBTQ+ affirming, culturally responsive, and trauma-informed.
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Do you accept insurance?
We are considered out-of-network providers with insurance plans. NYSHIP Empire Plan members pay $35 per session. We submit all claims directly to NYSHIP on your behalf. Students who use Wellfleet Student Health Insurance pay $0–$25 out of pocket per session, depending on their individual benefits.
ThirdSpace handles the necessary paperwork and submits claims directly to insurance on your behalf, so you don’t have to manage insurance submissions yourself. Your only responsibility is the appointment fee, if applicable.
For clients with other insurance plans, we provide out-of-network care and handle insurance submissions.
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What if I’m not sure about starting therapy?
We offer a free 15-minute consultation to help you get a sense of who we are and whether we’d be a good fit. There’s no pressure — just a chance to ask questions and explore your options.
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I have NYSHIP Empire Plan. What will I pay at ThirdSpace?
NYSHIP Empire Plan members pay $35 per session at ThirdSpace Psychotherapy. We are an out-of-network provider under NYSHIP. We submit all claims directly to the Empire Plan on your behalf — you don't need to handle any paperwork. Your only responsibility is the $35 session fee.
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What is the NYSHIP Empire Plan?
NYSHIP (the New York State Health Insurance Program) is the health insurance plan offered to New York State employees and their dependents. It covers state and city government workers, public school teachers, CUNY faculty and staff, MTA employees, and employees of other public agencies and their families.
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I'm a student with Wellfleet insurance. How does that work at ThirdSpace?
Students with active Wellfleet Student Health Insurance pay between $0 and $25 per session at ThirdSpace, depending on your individual benefits. We handle all claims submissions directly — no paperwork required from you. You can verify your coverage in the Wellfleet mobile app before your consultation.
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Does ThirdSpace accept Wellfleet?
Yes. ThirdSpace Psychotherapy accepts Wellfleet Student Health Insurance as an out-of-network provider. We submit claims on your behalf and most students pay $0–$25 per session.
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Is ThirdSpace near NYU?
Yes. Our office is located at 1123 Broadway in the Flatiron District, approximately a 10-minute walk from NYU's Washington Square campus. We also offer virtual therapy across New York State.
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Do I have to deal with insurance paperwork?
No. Whether you have NYSHIP Empire Plan, Wellfleet, or another out-of-network plan, we handle all claims submissions directly. You just show up to your sessions.
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Where are you located?
Our office is located in The Townsend Building (1123 Broadway) right next to Madison Square Park. This is within walking distance of NYU’s main campus in Manhattan.
We also offer virtual therapy across New York State, and some of our therapists are licensed in Florida & Georgia as well. -
How do I schedule an appointment?
Click the “Schedule a Consultation” button anywhere on the site to get started. You’ll choose the therapist you'd like to meet with, answer a few quick questions, and select a consultation time that works for you.
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What can I expect in the first session?
Your first full session will be a chance to talk more deeply about what brings you in and what you're hoping for from therapy. Your therapist will guide the conversation and help you feel comfortable — there's no need to prepare anything.
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How often will I come to therapy?
Most clients come once a week. Some people may come more or less often depending on their goals and availability — your therapist will collaborate with you to find what works best.
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Do you work with high-risk or crisis clients?
We are not a crisis center and may not be the right fit for clients experiencing active suicidality, psychosis, or severe symptoms that require more intensive support. If you're in crisis, please call 988 or visit your nearest emergency room.
If you’re an NYU student, NYU offers a Wellness Exchange Crisis Hotline exclusively for NYU students 212-443-9999. -
What’s the meaning behind the name “ThirdSpace”?
A third space is a concept from sociology — a space outside of home and work where connection and growth happen. In therapy, we think of the third space as the unique relationship between therapist and client: a collaborative, creative space for reflection and change.